How to Set up a Visit
Visitor Registration
Registration is mandatory in order to participate in a visitation session with an inmate at this facility.
Information gathered during registration:
- Allows the visitation system to recognize your rights as a visitor at this facility.
- Ensures the visitors are authorized to participate in a visit and have been approved by the facility for future visits.
The Visitation Scheduling process will:
- Ensure that Video visitation equipment is available for your visit.
- That only approved people can visit with an inmate at this facility.
All visits will be scheduled based on policies for visitation as set forth by the Boone County Sheriff’s Office.
Visitor Registration Instruction Guide
- From Internet Explorer or Google Chrome on your computer, go to www.ICSolutions.com
- Log into your ICSolutions PrePaid Account or click enter your information and create an account.
- Select the option to register for video
- Enter the facility name
- Enter the inmates last name or ID number
- Select your relationship to the inmate
- Fill in the required fields to complete your proficle.
- Click register
- Click Done
- Visitation System Visitor Scheduling Instructions Guide
- From Internet Explorer or Google Chrome on your computer, go to www.ICSolutions.com
- Log into your ICSolutions PrePaid Account
- Click Schedule New Visit
- Enter the facility name
- Reed the rules and Click Agree to continue
- Enter inmate name or ID number
- Select the location you will visit from
- Select an available date
- Select an available time slot
- Click Done
- Confirm all Information is Correct
- Click Confirm
- Click Done
Your visits will be displayed on the home screen of your account
To cancel your visit Click Cancel
Home Video Visits
Once you have completed registration you can continue on to schedule visits.
If you are planning on visiting from home, you will need to confirm that you have sufficient funds in your PrePaid account (Off-site Visits cost $12.50 for a 25 minute visit) in order to schedule a visit.
If you need to add funds simply click the “Fund” button visit.
Next select the payment method
Enter Payment amount.
Note: If you do not have a home computer there is one available in the lobby of the Boone County Sheriff’s Office for your convenience.